Prior to allocating Live Agents to your project, we undertake a full audit of your requirements & any systems or processes we need to put in place to ensure we best represent you and your company.

We are able to offer pricing as low as 0.5 cent an hour because one agent can answer several chats from multiple companies at the same time. This is what keeps our pricing so low. You are sharing the cost of hiring a live chat agent with other companies also using the service.

We study your website, ask you several questions to learn about your business and then your dedicated account manager trains our agents. If we find any questions we cannot answer, we call you to update our knowledge base , so we could answer that in the future.

All countries who need support in English.

We support all legit industries as long as we can deliver great customer support for your customers.

Since our prices are as low as 50 cents an hour, we train our agents to handle upto 6 live chats at a time without affecting the quality of our service.

There is absolutely no setup fees or any other hidden costs, what you see on our website is what you get.

We do not bill you per lead, we bill fixed monthly irrespective of the lead or support chat we do on your behalf.